Monday to Saturday: 8:00 am - 7:30 pm
Monday to Saturday: 8:00 am - 7:30 pm
Frequently Asked Questions
Quick answers to keep you stepping.
General Store Info
You’ll find us at 12216 Parklawn Dr, Rockville, MD 20852. Free parking on-site. Current hours are posted on our Visit Us page.
Right now we’re in-store pickup only. That lets us confirm perfect fit and avoid shipping delays.
General Store Info
You’ll find us at 12216 Parklawn Dr, Rockville, MD 20852. Free parking on-site. Current hours are posted on our Visit Us page.
Right now we’re in-store pickup only. That lets us confirm perfect fit and avoid shipping delays.
Sizing & Products
Most brands run true-to-size, but Nike can feel snug for wide feet while Adidas often runs roomy. Stop by for a free fit check, or see our size chart on each brand page.
Usually, yes! Ask a team member or contact us with the style code and size. Full payment is required on special orders; arrival times vary by brand.
Ordering & Pickup
We’ll hold it 24 hours. If you can’t make that window, let us know and we’ll try to extend it.
Not yet… checkout happens at the register when you try on and confirm fit.
Returns & Exchanges
New, unworn inventory may be returned or exchanged within 14 days with the original receipt and all tags attached.
All sales are final on reconditioned or clearance pairs.
No. Our pricing already reflects local-market value and veteran-owned community support.
Deals & Sneaker Perks
Join Sneaker Perks on our Deals page, confirm your email, and show the coupon at checkout. One use per customer.
We currently offer a one-time 10% coupon, there are no ongoing points to expire.